
State Farm® Insurance Agent Chas Brown
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tina
June 26, 2025
"Amber is awesome! Thank you for your assistance! 💜"
jen ellison
June 25, 2025
"Tyler Jones was very helpful. He went above and beyond to answer all the questions I had. Highly recommend him."
Willy HSV (Willy_HSV)
June 24, 2025
"Amber is a great insurance agent. She did a great job quoting everything for all of our needs and making sure we had enough coverage to protect all of our assets. I would definitely recommend giving her a call."
Brody Davenport
June 24, 2025
"Tyler jones was super helpful and was knowledgeable with everything I needed"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
crystal Gravins
June 24, 2025
"Great staff! Love Amber, she is so sweet."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Madison Weber
June 19, 2025
"Amber is very professional, kind, and informative! I always love speaking to her and she is always ready to help with whatever I need. Will always recommend this location to people I know!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Amy Duncan
June 13, 2025
"Working with Amber has been a great experience. She is very helpful in everything she does. 100%"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
James Luck
June 11, 2025
"Amber was very helpful and saved us hundreds on our home and auto insurance."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Katie McPherson
June 6, 2025
"10/10 recommend Tyler! He literally saved me 160$ a month! I could not be more grateful! Please go see him!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Alishia
June 6, 2025
"Amber did a great job helping us with our insurance needs & helped us get the best rate! She is super friendly & is always so quick to respond to all of my crazy questions."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
tony ketch
June 5, 2025
"Always responds as quickly as possible and was able to get me the best rates for my insurance."
"Thank you, for the kind words! We look forward to helping you and your family for a long time."
jake mcgarity
May 22, 2025
"Amber was fantastic helping me with my insurance. She was very kind and patient and did a great job explaining to me how my policy works. She also made great recommendations and took the time to make sure I had good coverages."
Linda Collins
May 1, 2025
"I must admit, I rarely do reviews however, after working with Tyler Jones and Chas Brown at this State Farm office, I was so impressed with their efficiency, politeness and fair pricing that I decided to share. I have worked with AAA for over 50 years and not had the level of service I received from these two gentleman. I highly recommend this office!"
"Thank you, Linda for the kind words. We look forward to a great relationship with you and your family. "
Desiree Trice
May 1, 2025
"Great service. Tyler jones was very helpful."
"Thank you, Desiree for trusting and believing in Chas Brown, State Farm. "
Karen R Slover
May 1, 2025
"I have relocated to Trussville. I went to the Trussville office and met Tyler, who helped with transferring my account to here. He is very efficient, professional with a great personal touch and knowledgeable. I also appreciate Heather who helped guide me to the office. Also the young lady that called to say happy birthday to me, a first time I have ever had that happen. I’m confident I’m with the best insurance office ever. I recommend them highly in accomplishing any and all insurance needs."
"Thank you for choosing our Agency. We look forward to long lasting relationship."
Ginny Luck
April 23, 2025
"Amber did a wonderful job helping me with my insurance needs. She was very professional and very patient, explaining things to me that I didn't understand. I would give her more stars if I could!"
Tanner Williams
April 17, 2025
"Way to go Amber !! Thanks for all your help . She’s polite. She’s knowledgeable quick to help getting all my policies with them."
"Thanks, Tanner for the kind words. We look forward to serving your insurance needs for a long time. "
Stephen Golding
March 26, 2025
"Best in the business!"
"Thanks, Pete! We appreciate the support, brother! "
Michael Johnson
March 24, 2025
"Tyler was extremely helpful and knowledgeable! I highly recommend this agency for all of your insurance needs!"
"Thanks, Michael. We look forward to helping your family reach their goals. Please let us know if there’s anything we can help with. "
Jessica Adwell
March 24, 2025
"Chas and Heather helped me get me get the life policy I needed. They worked well with underwriting and fought for a good table rating. It was a simple process."
"Thank You, for providing our Agency the opportunity to help your family, Jessica. We look forward to helping your family with all future needs in Home, Auto & Life insurance. "
KP
March 24, 2025
"Chas is great to work with! He is knowledgeable and quick to help in anyway he can."
"Thank you, KP for the kind gesture. We appreciate your support and look forward to protecting your needs. "
Deborah Shelton
March 13, 2025
"Changing insurance after so many years with one company is a little unsettling . After meeting with Amber at Chas Brown State Farm I realized it was the right time to do it. The process was quick, efficient, and friendly. I am comfortable with my policies and have the same coverage that I had with other company for my car and home at a cost savings. Would recommend this State Farm office for your insurance needs."
"Thank you for your trusting us to help your family!"
Samantha Pearce
March 13, 2025
"Amber is amazing!"
Sarah Cameron
March 6, 2025
"Chas and team are always so quick to reply and easy to talk to! It’s been a nice change to have my agent on speed dial!"
"Thank you, Sarah for the 5 star review. We know how important it is that we are available when our insureds need us most! "
Pat Bentley
March 5, 2025
"Chas Brown did a great job of looking at my insurance needs and putting me on a plan that worked with my budget"
"Thank you, Pat so much for your fantastic review! We are thrilled to hear that you had such a positive experience with us. Your kind words motivate our team to continue providing the best service possible. If you have any suggestions or need assistance in the future, please don’t hesitate to reach out. We look forward to welcoming you back soon!"