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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Emily Manzella

April 30, 2024

5  out of  5 rating by Emily Manzella
"Tyler is great! He is very helpful and professional. Highly recommend!"
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Jacob Smith

April 30, 2024

5  out of  5 rating by Jacob Smith
"Tyler Jones really help me understand and get the best rates possible for my insurance. Would definitely recommend using him."
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Grace Benefield

April 30, 2024

5  out of  5 rating by Grace Benefield
"Tyler helped me and my partner swap over with friendly and quick service!!"
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James Ballard

March 31, 2024

5  out of  5 rating by James Ballard
"Tyler Jones was able to lower my insurance costs. He was very professional and listened to my needs."
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Connor Branch

March 17, 2024

5  out of  5 rating by Connor Branch
"As outsiders to the insurance environment in the United States, we identified the State Farm from its reviews, and quickly via a very helpful receptionist were referred to one of the best service providers I have ever dealt with on anything, Tyler Jones, an Account Manager. Inside a week, all of our needs were met in exemplary fashion. Tyler was always available when we need here, identified and explained relevant options in the U.S. and Alabama insurance environment, anticipated and answered our questions even before we needed to ask them, and did all of that with such good humour and friendliness that we no longer felt adrift in a insurance environment that is unfamiliar to us. I can't think of a better representative for the Agency, and that the Agency hosts such a service provider speaks volumes about its competence, attention to detail, accessibility, and client focus. I consider myself fortunate to have found this Agency."
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Zachary Jones

March 11, 2024

5  out of  5 rating by Zachary Jones
"Working with Tyler has been like working with family!"
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huldah smith

February 29, 2024

5  out of  5 rating by huldah smith
"Tyler Jones was the agent that quoted us on new life insurance for our son who will soon age out of our family policy. He took the time to explain all the options of life insurance that would best fit our needs. We were very happy with the Tyler Jones. Recommend this agent for all your insurance needs.."
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ravonna milwood

January 31, 2024

5  out of  5 rating by ravonna milwood
"Tyler Jones is great! He is very helpful and professional!"
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Stuart Taylor

January 26, 2024

5  out of  5 rating by Stuart Taylor
"Great people to deal with! Everyone is polite and attentive to your every need. Prices are lower than other insurance companies with better coverage too."
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John Myers

December 20, 2023

5  out of  5 rating by John Myers
"I love this office they are so nice and their professionalism is incredible!"
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Steven Vinson

November 30, 2023

5  out of  5 rating by Steven Vinson
"Always very responsive and able to answer and address any questions that I have about my policy"
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Christopher Cone

November 19, 2023

5  out of  5 rating by Christopher Cone
"Excellent service"
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Justin Gilbert

October 11, 2023

5  out of  5 rating by Justin Gilbert
"Have been with Chas for a year now. Met with Tyler to review my coverage on a few different policies. The staff is always friendly and attentive. Highly recommend."
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Sydney Marrs

September 30, 2023

5  out of  5 rating by Sydney Marrs
"Tyler Jones was very helpful."
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September 25, 2023

5  out of  5 rating by Dylan
"Tyler is great to work with"
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Heather Colvin

September 11, 2023

5  out of  5 rating by Heather Colvin
"Emily has always been phenomenal with any insurance questions i may have. She is extremely nice and explains the products very well. Highly recommend her for all your insurance needs!"
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Richard Choat

August 30, 2023

5  out of  5 rating by Richard Choat
"Great experience, in fact one of the best I have ever had in Dealing with insurance personnel. Emily was very knowledgeable and helpful and taking care of my insurance needs"
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Kinley Moore

August 28, 2023

5  out of  5 rating by Kinley Moore
"Emily W. with my State Farm representative, Chas Brown, was very helpful and quick to response to my request for insurance on the day of my purchase of a new vehicle. She also cancelled my policy on the vehicle I traded in. Very good job!"
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Maggie Duke

June 24, 2023

5  out of  5 rating by Maggie Duke
"Call them for your home and auto insurance, great service, great people to deal with"
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Linda Tennent

June 22, 2023

5  out of  5 rating by Linda Tennent
"Tyler Jones went over my coverages on all my policies today. Very helpful. I highly recommend Tyler. Thank you!"
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Molly Trice

June 22, 2023

5  out of  5 rating by Molly Trice
"Tyler is a great rep to deal with!"
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Desiree Trice

June 21, 2023

5  out of  5 rating by Desiree Trice
"Great agency!"
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Martha Winderweedle

June 17, 2023

5  out of  5 rating by Martha Winderweedle
"Tyler bundled my home owners and auto and saved me several hundred dollars a year while increasing my coverage. I highly recommend him to help with all your insurance needs."
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Kristine Jones

June 16, 2023

5  out of  5 rating by Kristine Jones
"Tyler Jones was wonderful to work with to get the best coverage at a great rate for my auto and home insurance. Highly recommend!"
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Chris A

June 2, 2022

5  out of  5 rating by Chris A
"Chas Brown is knowledgeable in insurance, and cares about his clients. His staff is always there to help with any needs, with quick turn around on service."