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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tina

June 26, 2025

5  out of  5
rating by Tina
"Amber is awesome! Thank you for your assistance! 💜"
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jen ellison

June 25, 2025

5  out of  5
rating by jen ellison
"Tyler Jones was very helpful. He went above and beyond to answer all the questions I had. Highly recommend him."
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Willy HSV (Willy_HSV)

June 24, 2025

5  out of  5
rating by Willy HSV (Willy_HSV)
"Amber is a great insurance agent. She did a great job quoting everything for all of our needs and making sure we had enough coverage to protect all of our assets. I would definitely recommend giving her a call."
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Brody Davenport

June 24, 2025

5  out of  5
rating by Brody Davenport
"Tyler jones was super helpful and was knowledgeable with everything I needed"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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crystal Gravins

June 24, 2025

5  out of  5
rating by crystal Gravins
"Great staff! Love Amber, she is so sweet."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Madison Weber

June 19, 2025

5  out of  5
rating by Madison Weber
"Amber is very professional, kind, and informative! I always love speaking to her and she is always ready to help with whatever I need. Will always recommend this location to people I know!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Amy Duncan

June 13, 2025

5  out of  5
rating by Amy Duncan
"Working with Amber has been a great experience. She is very helpful in everything she does. 100%"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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James Luck

June 11, 2025

5  out of  5
rating by James Luck
"Amber was very helpful and saved us hundreds on our home and auto insurance."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Katie McPherson

June 6, 2025

5  out of  5
rating by Katie McPherson
"10/10 recommend Tyler! He literally saved me 160$ a month! I could not be more grateful! Please go see him!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Alishia

June 6, 2025

5  out of  5
rating by Alishia
"Amber did a great job helping us with our insurance needs & helped us get the best rate! She is super friendly & is always so quick to respond to all of my crazy questions."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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tony ketch

June 5, 2025

5  out of  5
rating by tony ketch
"Always responds as quickly as possible and was able to get me the best rates for my insurance."
We responded:
"Thank you, for the kind words! We look forward to helping you and your family for a long time."
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jake mcgarity

May 22, 2025

5  out of  5
rating by jake mcgarity
"Amber was fantastic helping me with my insurance. She was very kind and patient and did a great job explaining to me how my policy works. She also made great recommendations and took the time to make sure I had good coverages."
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Linda Collins

May 1, 2025

5  out of  5
rating by Linda Collins
"I must admit, I rarely do reviews however, after working with Tyler Jones and Chas Brown at this State Farm office, I was so impressed with their efficiency, politeness and fair pricing that I decided to share. I have worked with AAA for over 50 years and not had the level of service I received from these two gentleman. I highly recommend this office!"
We responded:
"Thank you, Linda for the kind words. We look forward to a great relationship with you and your family. "
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Desiree Trice

May 1, 2025

5  out of  5
rating by Desiree Trice
"Great service. Tyler jones was very helpful."
We responded:
"Thank you, Desiree for trusting and believing in Chas Brown, State Farm. "
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Karen R Slover

May 1, 2025

5  out of  5
rating by Karen R Slover
"I have relocated to Trussville. I went to the Trussville office and met Tyler, who helped with transferring my account to here. He is very efficient, professional with a great personal touch and knowledgeable. I also appreciate Heather who helped guide me to the office. Also the young lady that called to say happy birthday to me, a first time I have ever had that happen. I’m confident I’m with the best insurance office ever. I recommend them highly in accomplishing any and all insurance needs."
We responded:
"Thank you for choosing our Agency. We look forward to long lasting relationship."
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Ginny Luck

April 23, 2025

5  out of  5
rating by Ginny Luck
"Amber did a wonderful job helping me with my insurance needs. She was very professional and very patient, explaining things to me that I didn't understand. I would give her more stars if I could!"
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Tanner Williams

April 17, 2025

5  out of  5
rating by Tanner Williams
"Way to go Amber !! Thanks for all your help . She’s polite. She’s knowledgeable quick to help getting all my policies with them."
We responded:
"Thanks, Tanner for the kind words. We look forward to serving your insurance needs for a long time. "
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Stephen Golding

March 26, 2025

5  out of  5
rating by Stephen Golding
"Best in the business!"
We responded:
"Thanks, Pete! We appreciate the support, brother! "
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Michael Johnson

March 24, 2025

5  out of  5
rating by Michael Johnson
"Tyler was extremely helpful and knowledgeable! I highly recommend this agency for all of your insurance needs!"
We responded:
"Thanks, Michael. We look forward to helping your family reach their goals. Please let us know if there’s anything we can help with. "
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Jessica Adwell

March 24, 2025

5  out of  5
rating by Jessica Adwell
"Chas and Heather helped me get me get the life policy I needed. They worked well with underwriting and fought for a good table rating. It was a simple process."
We responded:
"Thank You, for providing our Agency the opportunity to help your family, Jessica. We look forward to helping your family with all future needs in Home, Auto & Life insurance. "
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KP

March 24, 2025

5  out of  5
rating by KP
"Chas is great to work with! He is knowledgeable and quick to help in anyway he can."
We responded:
"Thank you, KP for the kind gesture. We appreciate your support and look forward to protecting your needs. "
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Deborah Shelton

March 13, 2025

5  out of  5
rating by Deborah Shelton
"Changing insurance after so many years with one company is a little unsettling . After meeting with Amber at Chas Brown State Farm I realized it was the right time to do it. The process was quick, efficient, and friendly. I am comfortable with my policies and have the same coverage that I had with other company for my car and home at a cost savings. Would recommend this State Farm office for your insurance needs."
We responded:
"Thank you for your trusting us to help your family!"
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Samantha Pearce

March 13, 2025

5  out of  5
rating by Samantha Pearce
"Amber is amazing!"
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Sarah Cameron

March 6, 2025

5  out of  5
rating by Sarah Cameron
"Chas and team are always so quick to reply and easy to talk to! It’s been a nice change to have my agent on speed dial!"
We responded:
"Thank you, Sarah for the 5 star review. We know how important it is that we are available when our insureds need us most! "
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Pat Bentley

March 5, 2025

5  out of  5
rating by Pat Bentley
"Chas Brown did a great job of looking at my insurance needs and putting me on a plan that worked with my budget"
We responded:
"Thank you, Pat so much for your fantastic review! We are thrilled to hear that you had such a positive experience with us. Your kind words motivate our team to continue providing the best service possible. If you have any suggestions or need assistance in the future, please don’t hesitate to reach out. We look forward to welcoming you back soon!"